This post is for my friend Leigh, who convinced me to check out the Goodwill on Tamiami Trail because it was so awesome.
I admit I’m not a Goodwill shopper. In fact, before today I can’t remember the last time I stepped foot in one. There is nothing wrong with Goodwill, it just isn’t on my mind as a place to shop.
But today I really needed something I couldn’t find- a snow hat for my trip to Quebec City.
Goodwill came to mind as I thought someone must be getting rid of some old snow gear and I told my friend Leigh, who suggested I visit the store mentioned above.
I had a miserable experience to say the least.
First of all, no snow hats. None.
I did find a cute pink bag that I wanted for the Disney Social Media Conference. Its just a simple messenger type bag made of nylon that can be thrown around. No brand name, not an expensive item.
I take my bag to the counter and the guy looks at the bag and says to me, “No price, I can’t sell you the bag”. I think he’s joking, he isn’t, and then I’m like what the…?
“Apparently” there is a Goodwill store policy that if there is no price on the item they cannot sell it to you. He takes my bag and puts it behind the counter and shoos me on my way.
I wasn’t having it and out of principle I wanted that bag! I stand there and I’m like can you please get a price. He says No.
I go to the back of the store, mad, find an associate and ask to speak to a manager. I was really nice an explained my case and mentioned this was my first time shopping at the store. She tells me policy for future reference, but gets the bag priced this one time only. The bag is $2.99.
She also mentions that Goodwill is like any other store. No….it isn’t. Any other store would find me the price and sell me the item. That’s usually how stores work.
I bring it up to the other register, away from grumpy old man, thinking this time for sure my checkout experience will be better. I have the bag, I have a sticker, what else could go wrong?
The female cashier examines my bag and tells me my sticker is in the wrong place and she thinks I must of replaced the original sticker with a cheaper one in the wrong spot.
Are you kidding me?
She finally went to the manager and got the whole thing straitened out, but this whole experience was a nightmare. Easily took 40 minutes to check out for a $2.99 bag.
So thanks Leigh, your the best friend ever 🙂